Custom Workflows That Match Your Operations
We can create anything you need
Your compliance program is unique. Off-the-shelf software forces you into someone else's idea of how things should work. Our workflow engine lets us build exactly what you need, from guided investigation forms to multi-step approval chains to secure external portals, all within a single, auditable platform.
Whether you need a simple checklist or a complex multi-jurisdictional investigation pipeline, we can design, build, and deploy it in days.
Unusual Transactions
Guided workflows for documenting and decisioning unusual transaction reports. 12+ categories of risk, regulator indicators, and seamless escalation to SAR or EDD.
Requests for Information
Secure self-service portals for external parties. Unique access tokens, guided forms, document uploads, and automated notifications. Full audit trail from request to resolution.
Trade-Based ML
Purpose-built for TBML with purchase/invoice matching, logistics tracking, phytosanitary report analysis, price logic checks, and payout tracing. Everything feeds into a single case file.
You Name It, We'll Build It
Our workflow engine can model almost any compliance process:
- Incident Management (CAF): AI-structured incident intake, root cause analysis, corrective/preventative actions, and manager approval
- Policies & Procedures: Version-controlled compliance documents with change proposals, diff review, and approval workflows
- Audit Remediation: Track findings, assign owners, set deadlines, and document evidence of remediation
- Due Diligence Escalation: Auto-trigger EDD when risk thresholds are crossed, with custom data collection per jurisdiction
- Expiry & Renewal: Automated reminders and renewal workflows for KYC documents, certifications, and policy acknowledgments
- Multi-Level Approvals: Analyst → Manager → MLRO review chains with configurable thresholds and escalation rules
- Employee Screening: Onboarding workflows for new hires like background checks, sanctions screening, and policy acknowledgment.
- Custom Investigations: Any structured investigation process with evidence collection, notes, decisions, and filing
Every workflow benefits from our full platform giving real-time notifications (SMS, email, Slack), immutable audit logs, role-based access, and integration with your existing systems via API or webhook. We've never encountered a process we couldn't model.
Workflows act as a checklist to ensure your processes are followed and documents are created as intended. Every action taken within a workflow is added to an audit log for proof of who changed what and when.
Any workflow step can be used to automate or orchestrate data collection.
Notifications
Steps can configure SMS, email, Slack or other common notifications.
See the latest updates in real time. Get notified anytime you're needed or coming up on a deadline.
We'd love to chat with you if you have a novel use-case, so don't hesitate to reach out.